Fast Track Diagnostics is committed to ensuring that your privacy is protected. Any personally identifiable information we ask you to provide when using this website will only be used in accordance with this privacy statement.
Our legal basis is the legitimate interest to ensure a functioning website and, where applicable, your consent.
What information do we collect about you?
We collect information about you when you register with us or contact us or place an order for products. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies.
We collect and process the following personal data about you:
- Your contact information, including your name and your email address;
- Organizational-type information, including the name of your company, your position, the city and the country where your company is located.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to contact you about other news, products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
We use third party service providers to host our website, or to provide cloud storage or to send mailings. They are located within the EU, except Google Analytics, and we are committed to having appropriate safeguards with them for your personal data.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
We are committed to ensuring that your information is secure. When you input any personal information into the website, we will use appropriate physical, electronic and managerial security measures to try to prevent that personal information from being accessed by unauthorised persons, and to ensure that you may input personal information safely. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk.
Access to your information and correction
If we keep personal data about you, we keep them for the period when you are a potential customer (in this case we delete the data after 2 years, if you have not become a customer) and when you are a customer, for the duration of when you are a customer plus the duration of our legal, fiscal or judicial obligations or needs.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please Contact Us or write to us at the following address:
Fast Track Diagnostics Luxembourg SARL
29, rue Henri Koch
We want to make sure that your personal information is accurate and up to date. You have the right to ask us to correct or remove all the information we hold about you.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
- To deliver specific functionality to the user allowing the website to work properly,
- To gather anonymous data on user behaviour on the website so that we can better understand user journeys and improve the website as a consequence.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Questions and comments; Data Protection Officer
If you wish to make any other requests, contact our EU Siemens Healthineers Group Data Protection Officer, Dr. Katja Stadelmann (https://www.bkms-system.net/SHS-DP).