Privacy Policy

Fast Track Diagnostics is committed to ensuring that your privacy is protected. Any personally identifiable information we ask you to provide when using this website will only be used in accordance with this privacy statement.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Our legal basis is the legitimate interest to ensure a functioning website and, where applicable, your consent.


What information do we collect about you?

We collect information about you when you register with us or contact us or place an order for products. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies.

We collect and process the following personal data about you:

  • Your contact information, including your name and your email address;
  • Organizational-type information, including the name of your company, your position, the city and the country where your company is located.


How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to contact you about other news, products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

We will never pass your personal information to any third party for unrelated purposes, other than as set out in this Privacy Policy, but reserve the right to access and disclose personal information to comply with applicable laws and lawful government requests; requests by the police investigating suspected illegal activities; to enforce our website terms and conditions; and to operate our systems properly, administer the website, or to protect ourselves or other website users. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 

We use third party service providers to host our website, or to provide cloud storage or to send mailings. They are located within the EU, except Google Analytics, and we are committed to having appropriate safeguards with them for your personal data.



We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.



We are committed to ensuring that your information is secure. When you input any personal information into the website, we will use appropriate physical, electronic and managerial security measures to try to prevent that personal information from being accessed by unauthorised persons, and to ensure that you may input personal information safely. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk.


Access to your information and correction

If we keep personal data about you, we keep them for the period when you are a potential customer (in this case we delete the data after 2 years, if you have not become a customer) and when you are a customer, for the duration of when you are a customer plus the duration of our legal, fiscal or judicial obligations or needs.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please Contact Us or write to us at the following address:

Fast Track Diagnostics Luxembourg SARL
29, rue Henri Koch
L-4354 Esch-sur-Alzette

We want to make sure that your personal information is accurate and up to date. You have the right to ask us to correct or remove all the information we hold about you.



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

We use cookies for the following:

  • To deliver specific functionality to the user allowing the website to work properly,
  • To gather anonymous data on user behaviour on the website so that we can better understand user journeys and improve the website as a consequence.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 22/05/2018.


Questions and comments; Data Protection Officer

If you wish to make a request for information about your data or if you have questions or comments about this Privacy Policy, please Contact Us.

If you wish to make any other requests, contact our EU Siemens Healthineers Group Data Protection Officer, Dr. Katja Stadelmann (